p01 Kansas City Southern
Skip to main content

Recent Topics

xx
Sabon... the font from hell
by frailer
August 14, 2018, 09:42:35 PM

xx
Turn Comments to Art?
by pspdfppdfxhd
August 13, 2018, 02:29:01 PM

xx
Lost Time Machine drive.
by david
August 09, 2018, 05:11:31 PM

xx
curved artwork
by born2print
August 09, 2018, 12:18:41 PM

xx
Pitstop 2018
by abc
August 06, 2018, 04:52:44 PM

Topic: Adobe Subscription Issues (Read 327 times) previous topic - next topic

Adobe Subscription Issues

This guy had a real bad problem with his Adobe subscription
http://www.graphicdesignforum.com/forum/forum/software/adobe-products/1649062-warning-for-adobe-my-story

I hope you don't mind me posting a link to another forum but this story needs to get around.
>:(

Anyone else had issues like this?  I won't be subscribing anyway.
Time flies like an arrow - fruit flies like a banana

Re: Adobe Subscription Issues

Reply #1
We have changed our account type 3 times since we originally signed up and when I log in to the administrator area I still see all three accounts with all of the same user accounts in them but luckily I've never been charged extra and we actually got a couple of free months during the last transfer of our account. But I have dealt with Adobe and don't doubt this happens. Their sales/support are a nightmare to deal with. If you can understand Bob from New Delhi.
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Re: Adobe Subscription Issues

Reply #2
 
Looks like single users in Sweden are :shrug:

I think corporate accounts would receive better attention; you know how it works. Worst thing is as Quack was rolling over and going into rigor mortis, we *knew* they'd behave this way when they ruled the world.. And they have...

At my age...+ I'm not a dezinger, I've no reason to sub up, TG.

Having said that, we await our last battle, in getting IT man to see that we need 2 accounts/seats, then get PitStop plugged in... nearly there!
But having seen the new peachy interface on Acrobat Pro CC, I'll be sorry to see XI go...
Fujifilm XMF/AdobeCC/PitStop Pro/Black Magic/ScreenPlateRite_Fujifilm ZP processless. 28" Komoris  |  Forgotten good guys: Dennis Ritchie, Burrell Smith, Bill Atkinson, Richard Stallman
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Too old for this.. but.. there's that question of income. And lack of it if I stop.
~~~~~~