Epson 10600 problem

Started by DHG, March 03, 2018, 10:27:45 AM

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DHG

March 03, 2018, 10:27:45 AM
Have an older Epson 10600 that I use on occasion. Was a workhorse for me for years. Was working fine up until about a month ago. Uses older Dupont Cromanet software to rip the files. Problem I am having now is the printhead goes across a few times, then parks itself for a minute or two, then goes across a few more times, etc. It will print, but a 24x36 print could take over an hour to print. I had one of the IT guys here look at it, but he's a younger guy that isn't familiar with this equipment and software at all. The transfer of data from the PC to printer seems to be OK according to him. He pretty much put his hands up in the air and said he doesn't know what the problem is. I can't find anyone locally to service the printer to troubleshoot. Epson won't service it and their cost would be prohibitive anyway. So, anyone have any ideas on this? I am not an IT guy at all so I may not be putting enough details into what I am asking. I just want the thing fixed. Any help with this is appreciated. Thanks. 

scottrsimons

#1
March 05, 2018, 06:52:22 AM
I'm not sure about that printer or what could be wrong, but have you tried printing direct to it? Bypassing the Dupont Cromanet software. Could at least help, rule that out if it prints just fine direct.
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ninjaPB_43

#2
March 05, 2018, 12:33:16 PM
It sounds to me like either the printer or the RIP is slow to process the data, and render the image. The pause is the printer catching up on processing. I agree with Scott, see if you can print direct to it and bypass the RIP - if it performs the same you've likely ruled out an issue with the RIP, but if it prints normal you know the issue is in the RIP.
People will notice the change in your attitude towards them, but won't notice their behavior that made you change.  -Bob Marley

DigiCorn

#3
March 05, 2018, 01:25:24 PM
Quote from: ninjaPB_43 on March 05, 2018, 12:33:16 PMIt sounds to me like either the printer or the RIP is slow to process the data, and render the image. The pause is the printer catching up on processing. I agree with Scott, see if you can print direct to it and bypass the RIP - if it performs the same you've likely ruled out an issue with the RIP, but if it prints normal you know the issue is in the RIP.
Or could be a bad ethernet cable. Or the switch took it off gigabit connection for some reason.
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