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Topic: Strange problem in PDF File (Read 1896 times) previous topic - next topic

Re: Strange problem in PDF File

Reply #30
Ok - don't hate me, but....

I exported the PDF out of Acrobat DC as PostScript (embedded fonts are referenced fonts preserved)

I then ran it through Distiller - PDF 1.3 / PDF-X1a ... (shhh.... not a word to Dov Issacs or anyone)

The output (attached here) is not perfect but you can at least get an action list to correct the RGB black text to make it what ever colour you need and its selectable (if broken into 6 segments).

Because of the simplicity of the PDF content that you are being sent, this might just work for you IF they client cannot correct their PDF output.

  *   So for export to PS you can create an Action with Action Wizard in DC

  *  You can make a distiller hot folder for the PDF refry

  *   And an Action List to do any other quick clean up

All in all - you can automate the many files you are going to get.

But receiving the file correct the 1st time is definitely the best option for you.

(I just used distiller - I feel so cheap & dirty inside)

Re: Strange problem in PDF File

Reply #31
You can actually convert the RGB text with Pitstop in the original file by using the Pitstop Selection Tool and drawing a box around the text and doing a global change. Or by just running the built in "Convert Color to Gray and Keep Black Text" action that ships with Pitstop. No need to go to postscript and back to PDF first.
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Re: Strange problem in PDF File

Reply #32
Repairing files by me is probably not an option, because we lose too much time because of the fact that there are a lot of files and they have a very large number of pages. One of the departments in our company works on the GMC Inspire Designer software and needs to process these PDF files to the .AFP format. Due to the fact that there is a problem for me with font in PDF files from the client, we can not process them to the AFP format. Color change is not a problem. I also managed to repair the file by saving it to PostScript and then using Distiller to PDF. For me the most important thing is to find out what the problem with this file is. I bet that the problem is the font encoding. In the report from Acrobat I get the information that the CIDset entry is missing in the font subset and that the font encoding is set to custom. Unfortunately, Preflight from Joe does not work with me and does not fix the error with the font. Joe, is there any way you can create a working Preflight? I would be very grateful.

P.S.
Can you help me, how to create hot folders in Distiller? I admit that I have not been looking for it in google, because I think that I will get more professional help from girls and guys  :)

Re: Strange problem in PDF File

Reply #33
The preflight is not working for me either. Not sure why it worked once unless I had already done something to the first test.pdf I had downloaded which could be the same that I had remapped the file previously with Acrobat DC's "Edit PDF".

For Distiller hot folders:

Open watched folders:



Then change settings to whatever you want:

Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Re: Strange problem in PDF File

Reply #34
...... One of the departments in our company works on the GMC Inspire Designer software and needs to process these PDF files to the .AFP format. Due to the fact that there is a problem for me with font in PDF files from the client, we can not process them to the AFP format......

Ahhhhh.... GMC Inspire .... well, why didn't you say so.   :-D

Ok, when the PDF is brought into the GMC environment you need to ask what "handling group" they are using. They need to select a handling group (or create a handling group) that treats the PDF as a complete object and adds it to the output without interpreting it or converting it to a native file format.

Now, I am not that familiar with .AFP so you might not have any options to do this, but do ask them the question. It might save everyones time if they can handle the wacky PDF output you already have.
 

Re: Strange problem in PDF File

Reply #35
I created it in DC and it seems to work fine. I think it is still a CID font afterwards but the encoding is fixed. After the preflight Pitstop selects it just as it should.

Hmmmm...I created the Preflight in Acrobat DC at home and it worked there but now it isn't working here at work in Acrobat DC. I'll get back to it when customers quit sending jobs for 30 seconds.

:spy2:
I'd almost forgotten 'COD font issues'.

Preflight zapper filed away...thanks.
Fujifilm XMF/AdobeCC/PitStop Pro/Black Magic/ScreenPlateRite_Fujifilm ZP processless. 28" Komoris  |  Forgotten good guys: Dennis Ritchie, Burrell Smith, Bill Atkinson, Richard Stallman
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Too old for this.. but.. there's that question of income. And lack of it if I stop.
~~~~~~

Re: Strange problem in PDF File

Reply #36
Joe, thank you so much for your help. I analyzed your Preflight and it turned out that the one I did before I came here for help was almost identical to yours. Unfortunately, mine does not work either. When it comes to PDF editing from the Acrobat level, in the case of the test file, there are no major problems, whereas when I use EDIT PDF on the target file, the texts start overlapping and you have to manually correct them. Unless there is an automatic process that would fix it. In such cases as this one, you can see that there are still some tools missing from Pitsop that could handle some problems efficiently.
Fat Boy Tim, I know what you mean with this Handling Group. We have sent a question to the customer about this issue, unfortunately we have not been able to get any answer. I did not receive files from the settings that I asked for, nor did I get a project file for the PReS Connect application so that I could play with the output settings of the PDF files myself. From what we were able to find out, the Client has some support from Germany who is trying to help Them in the matter of these PDF files. Just wait until all of Europe is involved in helping this Client  ;)

Re: Strange problem in PDF File

Reply #37
unfortunately we have not been able to get any answer. I did not receive files from the settings that I asked for, nor did I get a project file for the PReS Connect application so that I could play with the output settings of the PDF files myself. From what we were able to find out, the Client has some support from Germany who is trying to help Them in the matter of these PDF files. Just wait until all of Europe is involved in helping this Client  ;)

Shit in, shit out. It's all the new rage...  AND it's no longer just the American way.

Welcome to the New World Order Doomed World Order.   :toaster: 

:ninja:
People will notice the change in your attitude towards them, but won't notice their behavior that made you change.  -Bob Marley

Re: Strange problem in PDF File

Reply #38
Shit in, shit out.

I remember in my very first computing class at school they taught us this (Garbage in, Garbage out - hey! we were kids).

At the time I thought they meant it as some kind of warning. These days it seems more like a mission statement.

Re: Strange problem in PDF File

Reply #39
1st time I heard "Good enough for Government work" I was confused because
I thought government work should be really good :laugh:

Re: Strange problem in PDF File

Reply #40
When I used to shoot page negs for this guy's weekly newspaper, he was so picky, whining over every imperfection in the paper, being an architect by trade. He was just doing the paper till his mother got over an illness. I told him that one of the first things I learned in printing is you've got to learn the difference between good and good enough, especially with deadlines.
No Facebook, no iAnything. What am I missing?
2009 Mac Mini, OSX 10.6

Re: Strange problem in PDF File

Reply #41
1st time I heard "Good enough for Government work" I was confused because
I thought government work should be really good :laugh:

Which government were you thinking of? ;D
Mac OS 10.12 Sierra | Prinergy 7.5 | Adobe Creative Cloud 2017 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Re: Strange problem in PDF File

Reply #42
 :laugh:
When I first worked at the Paper, The old guys that worked the lead type was still there.
they had all kinds of sayings and stories, one that I remember is: If you aren't falling down your not drunk  :laugh:

Re: Strange problem in PDF File

Reply #43
Hello,

Finally, we were able to find what was the problem in the client files. The real issue was that the viewer we are using (Adobe Acrobat Pro DC) does not handle custom CMap for CID fonts implemented in the Pres Connect program. So the viewer is ignoring a part of the PDF standard related to font encoding. Adobe Acrobat Pro appears to ignore their custom CMap and instead treat pairs of characters as if they were Unicode code points. After changing the CMap in Pres Connect by the creators of the program, the problem with the files has disappeared and they are processing correctly. It is interesting that the developers of Pres Connect decided to create a new version of Pres Connect with implemented another CMap. Therefore, we can calmly close the topic. I just wanted to share with you what was wrong with the files.