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Author Topic: XMF Server and Power failure?  (Read 531 times)

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Offline Tracy

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Re: XMF Server and Power failure?
« Reply #15 on: April 16, 2019, 11:59:45 AM »
I got a green light on the battery backup

I have another battery backup that I could switch out

Online Joe

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Re: XMF Server and Power failure?
« Reply #16 on: April 16, 2019, 12:30:03 PM »
Yeah ok I don't think yo0ur battery backup is the problem if it has a green light.

If you get a chance reboot the server and IF you see the message again tell us the exact message.
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Offline Tracy

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Re: XMF Server and Power failure?
« Reply #17 on: April 16, 2019, 02:21:24 PM »
Restarted this morning and there was a lot of text
It said battery is not working or something to that effect
PCI slot 18
and then it said if. you are not using a battery press D
I have no idea if I'm using a battery.

Is there a way to check in preferences?
I'm a PC moron, no clue where to begin
I'm afraid to shut it down again, I may call someone today

Online Joe

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Re: XMF Server and Power failure?
« Reply #18 on: April 16, 2019, 02:40:10 PM »
Well there is probably a PCI card in slot 18. I don't really know what as I would need to see the entire message. Haven't really heard of a PCI card having a battery on it. Can you get a photo of the message while it is booting?
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Offline Tracy

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Re: XMF Server and Power failure?
« Reply #19 on: April 16, 2019, 02:46:51 PM »
I found an events manager, it says battery not present.
also I see on 4-1-2019 it says battery removed-what the heck?

I put in a call for someone to come look at it
It may not be an issue but I have To do something, can't take a chance.
If he can't do anything I will put in a call to Fuji to look at it
Oh well he's going to have to pay for the phone call!

Thanks everyone!
not even going to attempt this myself!

Offline Tracy

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Re: XMF Server and Power failure?
« Reply #20 on: April 16, 2019, 05:13:57 PM »
Ok found out my battery back up might be the problem
I'm going to switch them out and report back! :laugh:

Offline Possum

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Re: XMF Server and Power failure?
« Reply #21 on: April 17, 2019, 09:44:53 AM »
I used to have a battery backup. Mine was probably dead a long time before I found out. Of course, it was then just thrown out and not replaced. Oh, well, I don't run the company.
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Online Joe

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Re: XMF Server and Power failure?
« Reply #22 on: April 17, 2019, 09:48:54 AM »
I think you jinxed me Tracy. Last night I noticed the red light was on our UPS to replace the batteries.
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Offline Tracy

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Re: XMF Server and Power failure?
« Reply #23 on: April 17, 2019, 09:58:39 AM »
good thing you saw it!
Restarted today without battery backup, I don't think it's the battery backup
I'm getting a MR_Monitor warning looked it up I think it's an issue with a drive

BBU Disabled changing WB logical drive to WT
Forced WB VD's are not affected

I don't know how to do a screen shot on a PC
pretty sure I need a professional

I guess the only thing I need to figure out is
do I let the IT guy we hire now and then come in
or do I need to call Fuji

Online Joe

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Re: XMF Server and Power failure?
« Reply #24 on: April 17, 2019, 10:09:33 AM »
OK from that message it is saying to replace the Intel RAID Smart Battery, Intel recommends replacing it yearly.

Technical Product Specification for Intel® RAID Smart Battery AXXRSBBU3

You can try to get more information about the battery state: download the Command Line Tool appropriate for your OS (Windows Server 2008) from Intel Download Center, then run the following command:

Code: [Select]
CmdTool2 -AdpBbuCmd –aALL
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Online Joe

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Re: XMF Server and Power failure?
« Reply #25 on: April 17, 2019, 10:11:04 AM »
I would call Fuji just so your boss can see why you might need a service contract when he gets the bill. But hey, I do these kinds of things just to be a PITA. YMMV...
Mac OS 10.14.3 Mojave | Prinergy 8.2 | Adobe Creative Cloud 2019 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Offline Tracy

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Re: XMF Server and Power failure?
« Reply #26 on: April 17, 2019, 10:37:13 AM »
 :laugh:Considering it!

Offline Tracy

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Re: XMF Server and Power failure?
« Reply #27 on: April 17, 2019, 01:58:11 PM »
Just saw the post about the Raid Battery
Thanks Joe!
I think I will try my IT guy first!

Ok IT guy is going to get the battery and replace it!
He said It's not critical and I will be ok for a few days
If it takes awhile to get the battery, whew!

« Last Edit: April 17, 2019, 02:33:03 PM by Tracy »

Offline AaronH

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Re: XMF Server and Power failure?
« Reply #28 on: April 17, 2019, 03:20:44 PM »
Thats good news!
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