Recent

Author Topic: Hanging Forever Opening Files  (Read 3062 times)

0 Members and 1 Guest are viewing this topic.

Offline Slappy

  • Ninja Member
  • *
  • Posts: 4284
  • Gender: Male
  • Come On. Fhqwhgads.
Hanging Forever Opening Files
« on: August 11, 2020, 11:38:44 AM »
Just started a day or 2 ago, ALL my Adobe apps are in the shitter. Opening an existing file can take 5-10 minutes, placing an object about the same.
InDesign, Illustrator, Photoshop are all behaving the same way. No network problems that I can see, anybody else having similar issues?

Guess I'll start wiping out Prefs and see if it helps.
A little diddie ‘bout black 'n cyan...two reflective colors doin’ the best they can.

Offline david

  • WTF?
  • Global Moderator
  • Supreme Ninja
  • *****
  • Posts: 15407
  • Gender: Male
  • arrrrrrrggg....
Re: Hanging Forever Opening Files
« Reply #1 on: August 11, 2020, 11:58:41 AM »
I noticed similar behavior after doing an Creative cloud update.
Ended up rebooting my mac and doing an FSCK, it finally quit and now they work normally.

thank you adobe!
 :banana:
Prepress guy - doin' jobs one at a time
www.texasgraphics.com

Offline Joe

  • Master of Nothing
  • Administrator
  • Ninja Warlord
  • *****
  • Posts: 37755
  • Gender: Male
    • B4Print.com
Re: Hanging Forever Opening Files
« Reply #2 on: August 11, 2020, 01:10:14 PM »
I've seen it on a couple of iMacs running Mojave. On one I had to create a new user account and that solved it. On the other I had to completely remove Linotype Font Explorer (the OLD free version) and it solved it on that one. Both solutions would not help on the other iMac. Weird.
Mac OS 10.14.6 Mojave | Prinergy 8.2 | Adobe Creative Cloud 2019 | Two Luscher XPose 160 CTP units

Prepress: One who does precision guess work based on unreliable data provided by those of questionable knowledge.

Offline Slappy

  • Ninja Member
  • *
  • Posts: 4284
  • Gender: Male
  • Come On. Fhqwhgads.
Re: Hanging Forever Opening Files
« Reply #3 on: August 11, 2020, 03:33:49 PM »
I was wondering if Suitcase was the culprit but hadn't done any updates so probably not. I also disabled the Sync to Typekit (or whatever) InDesign added recently but didn't make a difference.

I'll do David's suggestion when I leave tonight, maybe it'll help.
A little diddie ‘bout black 'n cyan...two reflective colors doin’ the best they can.

Offline pspdfppdfxhd

  • Ninja Member
  • *
  • Posts: 2752
  • Gender: Male
Re: Hanging Forever Opening Files
« Reply #4 on: August 12, 2020, 09:39:44 AM »
Just started a day or 2 ago, ALL my Adobe apps are in the shitter. Opening an existing file can take 5-10 minutes, placing an object about the same.
InDesign, Illustrator, Photoshop are all behaving the same way. No network problems that I can see, anybody else having similar issues?

Guess I'll start wiping out Prefs and see if it helps.

I am, was going to post a new thread then I saw this one. Especially InDesign. I have done the regular things like Onyx etc. but it's still happening. Guess I should do the FSCK maneuver next.

Seemed to start about 2 weeks ago, I have made updates to Indesign recently, more than I would expect.


Offline pspdfppdfxhd

  • Ninja Member
  • *
  • Posts: 2752
  • Gender: Male
Re: Hanging Forever Opening Files
« Reply #5 on: August 12, 2020, 10:27:15 AM »
The fsck seemed to help, if it slows down again I will post.



Offline Slappy

  • Ninja Member
  • *
  • Posts: 4284
  • Gender: Male
  • Come On. Fhqwhgads.
Re: Hanging Forever Opening Files
« Reply #6 on: August 12, 2020, 04:35:15 PM »
Ditto, thanks David! I forget about that, I guess as much crap as we shove through, it's bound to get a little messy under the hood.
A little diddie ‘bout black 'n cyan...two reflective colors doin’ the best they can.

Offline david

  • WTF?
  • Global Moderator
  • Supreme Ninja
  • *****
  • Posts: 15407
  • Gender: Male
  • arrrrrrrggg....
Re: Hanging Forever Opening Files
« Reply #7 on: August 12, 2020, 04:48:59 PM »
Cheers!
Glad it worked!

 :banana: :banana:

 
Prepress guy - doin' jobs one at a time
www.texasgraphics.com

Offline pspdfppdfxhd

  • Ninja Member
  • *
  • Posts: 2752
  • Gender: Male
Re: Hanging Forever Opening Files
« Reply #8 on: August 13, 2020, 06:05:15 AM »
Ditto, thanks David! I forget about that, I guess as much crap as we shove through, it's bound to get a little messy under the hood.

"Crap we shovel through" well said.

Offline pspdfppdfxhd

  • Ninja Member
  • *
  • Posts: 2752
  • Gender: Male
Re: Hanging Forever Opening Files
« Reply #9 on: August 14, 2020, 10:41:36 AM »
Not to mention a lot of font issues with InDesign lately......

Not sure if it's my system, InDesign or Font Explorer.

One job with Futura bold, when I opened the .indd file, the characters came out as gibberish.... you could see the apple symbol in some of it.

Resaved the job as an .idml file, opened it again and all was well. Once saved as an .indd and reopened it was gibberish again.

Offline david

  • WTF?
  • Global Moderator
  • Supreme Ninja
  • *****
  • Posts: 15407
  • Gender: Male
  • arrrrrrrggg....
Re: Hanging Forever Opening Files
« Reply #10 on: August 14, 2020, 11:10:40 AM »
Font Conflicts...

hate 'em

Had one the other day, the customer used system fonts for the layout, then packed the fonts into a "documents fonts" folder.
Everytime I tried to open, Indesign would try to load the fonts and it turned out like you say, gibberish.
I could never get the fonts to load when working off the server.
I had to copy theID  file to my desktop, break the link to the doc fonts folder, use my system fonts and it worked like a champ.

PITA
 :drunk3:
Prepress guy - doin' jobs one at a time
www.texasgraphics.com

Offline pspdfppdfxhd

  • Ninja Member
  • *
  • Posts: 2752
  • Gender: Male
Re: Hanging Forever Opening Files
« Reply #11 on: August 14, 2020, 11:58:06 AM »
Yes, well, the display was incorrect but the exported pdf was fine. WTF?

Prepress is like a box of chocolates I suppose..........

Time to get out of here, going camping on the shores of Lake Huron this weekend. Sounds great but the water levels are so high we may have trouble finding a beach!

Offline Slappy

  • Ninja Member
  • *
  • Posts: 4284
  • Gender: Male
  • Come On. Fhqwhgads.
Re: Hanging Forever Opening Files
« Reply #12 on: August 14, 2020, 02:27:59 PM »
Not to mention a lot of font issues with InDesign lately......

Not sure if it's my system, InDesign or Font Explorer.

One job with Futura bold, when I opened the .indd file, the characters came out as gibberish.... you could see the apple symbol in some of it.

Resaved the job as an .idml file, opened it again and all was well. Once saved as an .indd and reopened it was gibberish again.
I still get some jobs replacing the intended font with Myriad Pro, and it's random.
I did 2 BC file exports yesterday, one right after the other. PDF #1 - fine. PDF#2 - Myriad Pro.

 :shoots_self:
A little diddie ‘bout black 'n cyan...two reflective colors doin’ the best they can.

Offline pspdfppdfxhd

  • Ninja Member
  • *
  • Posts: 2752
  • Gender: Male
Re: Hanging Forever Opening Files
« Reply #13 on: August 14, 2020, 03:53:49 PM »
myriad pro is the new comic sans...